Shipping Information
Learn more about our delivery options,
estimated shipping times and order tracking.
Our Shipping Promise
We aim to make every order smooth, secure and simple from checkout to delivery.
Your jewellery is carefully prepared, packaged and shipped with care so it arrives safely.
Delivery Options
Free UK Delivery
Available on all
orders.
Tracked Shipping
Receive tracking details once your order has been dispatched.
Careful Packaging
Every jewellery piece is packed securely for safe delivery.
Estimated Delivery Times
| Delivery Type | Estimated Time | Cost |
|---|---|---|
| UK Standard Delivery | 3–5 working days | Free |
| UK Express Delivery | 1–2 working days | Calculated at checkout |
| International Delivery | 7–14 working days | Calculated at checkout |
Why Moissanite
Order Processing
Orders are usually processed within 1–3 working days.
During busy periods, processing times may be slightly longer. Once your order has been dispatched, you will receive a confirmation email with tracking information
where available.
Tracking Your Order
After dispatch, tracking details will be sent directly to your registered email address. Please allow some additional time for the tracking information to update once the courier has successfully received and scanned your parcel. We appreciate your patience during this process.
Important Notes
Delivery times are estimates and may vary during holidays or busy periods.
Please make sure your shipping address is correct before placing your order.
International customers may be responsible for customs duties or import taxes.
We are not responsible for delays caused by courier services or customs.
Send Us a Message
Secure checkout
Shop with confidence
Free UK delivery
On all orders
30-day returns
Hassle-free returns
Premium Stones
Expertly cut for brilliance
Premium Stones
Expertly cut for brilliance