Privacy Policy
At Moissanite Jewls, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use and protect your information when you visit our website or make a purchase.
Information We Collect
When you use our website, we may collect personal information such as your name, email address, phone number, billing address, shipping address and payment details. We may also collect information about your order history, website activity and communication with our customer support team.
Information We Collect
We use your information to process orders, arrange delivery, provide customer support, manage returns or exchanges, improve our website and send order updates. We may also use your information to send promotional emails if you have chosen to receive them.
Payment Information
Payments are processed securely through trusted payment providers. We do not store your full payment card details on our website.
Sharing Your Information
We may share your information with trusted service providers such as payment processors, delivery companies, website hosting providers and email marketing platforms. We only share information where necessary to provide our services.
Cookies
Our website may use cookies to improve your browsing experience, remember preferences, analyse website traffic and support essential store functions such as shopping cart and checkout.
Marketing Emails
If you subscribe to our newsletter, we may send you updates about new arrivals, offers and promotions. You can unsubscribe from marketing emails at any time by using the unsubscribe link in our emails.
Data Security
We take reasonable steps to protect your personal information from unauthorised access, loss, misuse or disclosure. However, no online system can be guaranteed to be completely secure.
Your Rights
You may have the right to access, update or request deletion of your personal information. You may also request that we stop sending marketing communications.